Loyalty Program Terms & Conditions
Loyalty Program Terms & Conditions
Free Birthday Booster available on your actual birthday, on booster packs priced at $10 or less. Photo ID required. If your birthday falls on a day when we are closed (Christmas, New Years, or if we are closed during our regular business hours for any other reason) you may redeem this reward the next day we are open only. Must have store account prior to the day you would like to redeem benefit.
5% and 10% off singles applies to all single cards in stock, does not include ‘single collections’ boxes/portfolios, sealed product with singles inside, or complete sets. May not be combined with any other offer, including but not limited to staff discounts, black Friday deals, or other coupons.
Buy 4 get the 5th Free Booster Packs:
When buying 5 booster packs in the same transaction, the least expensive pack will be free, to a maximum pack value of $10. Limited to 2 free packs per day.
Pre-Orders are provided for select products at our discretion, and we cannot guarantee certain products will be made available for pre-order due to allocation issues. Pre-orders will be put up in our tier-specifics Discord channels, with the highest tier channels having earliest access.
Bring a Friend Ticket applies only to 2 tickets to the same event and resets at the end of each quarter (January 1st, April 1st, July 1st, October 1st) Only available with purchase of ticket, not combinable with any other offer. Friend must be present at check in, any promotional material/ stamps will be given to each player individually. If you do not use your ticket during the quarter, it does not roll over.
Restock Notice on High Demand Stock will be provided on a case-by-case basis in our tier-specific Discord channels. Highest tiers will be notified first.
15% off Accessories applies to TCG Accessories such as binders, sleeves, play mats, deck boxes and dice. Promotion does not apply to singles, sealed product, T-shirts, plush, wearables, gifts, or collectibles. Certain limited-availability or allocated accessories are excluded (i.e. One Piece official sleeves, Secret Lair playmats)
Early Access Event Registration will be handled via our tier-specific Discord Channels, with highest tiers given earliest access. Members may purchase 1 ticket for themselves and 1 ticket for one other player during early access. Additional tickets may be purchased once general access is open, subject to availability and event-specific restrictions.
Reserved Product Allocation on new-release items will be provided at our discretion, and is not guaranteed for all new releases or product lines. If the generally available product sells out, we will communicate with members in our tier-specific Discords about additionally withheld product, with highest tiers being informed first. Members may ask staff in-store about tier-specific reserved product available if general product is sold out.
Discounts on Select Items will be provided at our discretion, and may change without notice. Discount is limited to 1 product SKU per member per day.
Dark Fox Hoodie is a one-time gift for members as they hit Gold tier. Request your size from a staff member. If your size is not in stock, we will order one in for you. Processing times will vary. Members who are automatically put into Sapphire tier, bypassing gold, will also be eligible for a hoodie.
10% Bonus Store Credit on Trade Ins will be processed as your buylist total x1.10, and is only available on store credit trade ins, not cash. Bonus applies to the first $300 in trades per month. Reward is for named tier member only, trading in cards on behalf of other players is strictly prohibited and will result in this benefit being removed from your account. Not combinable with any other offer. Does not stack with existing bonus store credit offers (i.e. Modern Pokemon bonus)
Free Locker Rental follows all rules listed in our Locker purchase agreement. We are not responsible for the safety of your contents or security of your lock.
Free Pre-Release Per Year allows you one free entry to a pre-release worth $50 or less in each calendar year.
Participation in the Dark Fox Rewards Program is subject to the following terms and conditions:
Rewards and Benefits
Rewards, discounts, promotions, complimentary items, event benefits, and other perks offered through the Dark Fox Rewards Program are discretionary promotional benefits provided by Dark Fox TCG. Specific benefits are not guaranteed and do not form part of the purchase of any product or service.
Dark Fox TCG reserves the right to add, remove, substitute, restrict, suspend, or modify any reward, benefit, qualification requirement, tier threshold, redemption condition, or other aspect of the Rewards Program at any time, with or without notice.
Qualifying for, purchasing into, or otherwise obtaining a membership or rewards tier does not guarantee that any particular benefit will remain available for the duration of that membership or tier.
Availability & Redemption
Rewards and benefits may be subject to availability, quantity limits, redemption periods, event capacity, product availability, or other restrictions determined by Dark Fox TCG. Unless specifically stated otherwise, benefits:
- Have no cash value and cannot be exchanged for cash or store credit;
- Cannot be transferred, sold, traded, or redeemed on behalf of another person;
- Cannot be combined with other discounts or promotions unless expressly permitted;
- Must be redeemed by the eligible member and may require proof of membership or identification;
- Do not carry over, accumulate, or entitle the member to compensation if unused.
Events & Complimentary Entry
Complimentary or discounted event entry is subject to event capacity, eligibility requirements, registration deadlines, and any restrictions applicable to that event. A rewards benefit does not guarantee a seat or reservation unless specifically stated.
Dark Fox TCG may exclude particular events, products, releases, or services from rewards benefits at its discretion.
Member Conduct & Abuse
Rewards are intended for the personal use of the member who earned them. Attempts to manipulate, exploit, circumvent, resell, transfer, duplicate, or otherwise misuse rewards, discounts, tier qualifications, or program benefits may result in the cancellation of rewards or removal from the Rewards Program.
Dark Fox TCG reserves the right to correct account errors, reverse rewards or benefits issued in error, and investigate activity reasonably believed to constitute misuse of the program.
Refusal, Suspension & Termination
Dark Fox TCG reserves the right to refuse, suspend, or terminate participation in the Rewards Program or access to individual benefits where permitted by law, including in cases of suspected abuse, fraud, policy violations, disruptive conduct, or misuse of rewards.
Nothing in the Rewards Program limits Dark Fox TCG's general store policies or its right to refuse service where permitted by applicable law.
Program Changes or Cancellation
Dark Fox TCG may modify, suspend, replace, or discontinue the Rewards Program, in whole or in part, at any time. Where required by applicable law, notice or other requirements will be provided.
Continued participation in the Rewards Program following a change constitutes acceptance of the updated program terms.
General
Rewards membership is a promotional program and does not create an entitlement to any particular reward, product, event, discount, service, or future benefit except to the extent otherwise required by applicable law.
In the event of an error, discrepancy, or dispute concerning rewards eligibility, tier status, or redemption, Dark Fox TCG's records will govern to the extent permitted by law.
By participating in the Dark Fox Rewards Program, members agree to these Terms & Conditions and any additional conditions communicated in connection with a specific reward, promotion, or benefit.
Rewards tier is based on your total spend in the previous calendar year. For example, your tier for 2027 will be based on your spend in 2026. Currently, your yearly spend is unable to be shown in the customer-facing account information. Please e-mail us at support@darkfoxtcg.com to see your current tracked spend.